How to make a claim under this limited warranty glass unit

A written claim must be submitted to Eastman at KeepSafe, Dept. 204, P.O. Box 66760, St. Louis, MO 63166-9890, Attention: KeepSafe laminated glass warranty admin., within 30 days of alleged KeepSafe laminated glass window and/or door system damage/burglary. In the claim, the purchaser must provide:

- A copy of the original warranty registration certificate showing original date of purchase of the KeepSafe laminated glass window and/or door system or other documentation showing proof of purchase, such as an invoice with the original date of installation of the KeepSafe laminated glass window and/or door system

- Place of purchase

- A description of the nature of the claim

- A copy of the police report and a copy of the loss claim notice to the insurance company of the burglary

- Evidence of the purchaser’s insurance deductible amount

- Two pictures of the broken window and/or door system made with KeepSafe laminated glass (one taken from inside; one from outside) that clearly shows the KeepSafe laminated glass logo etched in the window and/or door glass. You can find the logo marked in the lower corner of your window and/or door sash.

With receipt of the written claim, an Eastman representative will investigate the claim. If the investigation substantiates the claim, Eastman will reimburse the purchaser’s insurance deductible per all terms and conditions stated in this limited warranty.